We love hearing from our Shopexa LLC community! Whether you have a question about our orthopedic dog beds, need help with an order, or want to share feedback, our team is here to support you.
- Email Support
For product inquiries, order updates, or general questions, reach out at:
Email: support@shopexa.store
Phone Support:+1 (212) 255-5523
If we are unable to take your call immediately, we will respond within 24 hours. For faster support, we recommend reaching out via email.
- Live Chat
For quick assistance in real time, click the chat bubble on the lower right corner of any page. Our team responds within 24 hours during business days.
- Feedback & Suggestions
Your input helps us improve. Share your ideas or feedback about your shopping experience with us by emailing:
support@shopexa.store
- Response Time
We aim to respond to all inquiries within 24 hours, Monday to Friday. Thank you for choosing Shopexa LLC.
- Holiday Closures
Please note that we observe the following US holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
During these periods, response times may be delayed by 24 hours.
- Contact Information
Business Name: SHOPEXA LLC
Phone: +1 (212) 255-5523
Email: support@shopexa.store
Address: 225 W 16th St, New York, 10011
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
CONTACT US FOR ANY QUESTIONS