At Shopexa.store your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information in accordance with applicable US privacy regulations.
1. Information We Collect
We gather specific information to ensure you enjoy a seamless experience:
1.1 Personal Information
Identity and Contact Details: Your name, email address, phone number, and shipping address.
Payment Information: Secure details related to your payment method, managed by our trusted processors.
Transaction Records: Purchases, amounts, and dates of transactions.
1.2 Technical Information
Device Data: Your device type, browser, IP address, and operating system.
Usage Data: Insights about how you interact with our site, including pages visited and time spent.
1.3 Communication Records
Support Interactions: Notes and details from your communications with our support team.
Marketing Preferences: Your subscription settings for promotional content.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders: Includes order confirmation, shipping notifications, and payment processing.
Personalize your experience: Using browsing history and past activity to tailor content.
Improve our website and services: Analyzing site usage to identify improvements and optimize the user experience.
3. Data Sharing
We only share your information with trusted third parties who help us provide our services. We will never sell your personal information to third parties for marketing purposes. Data may be shared with:
Payment processors: To securely process your payments (e.g., PayPal, Stripe, Cash on Delivery where available).
4. Data Security
We protect your personal data using:
SSL encryption
Secure payment gateways
Limited employee access to sensitive data
Regular security reviews
5. Your Rights
You may request to:
Access, correct, or delete your data
Opt out of promotional communications
Object to certain data uses
Request data portability
To exercise your rights, email us at support@shopexa.store.
6. Cookies and Tracking Technologies
We use cookies and similar tools to:
Enable essential site features
Personalize content and recommendations
Analyze traffic and behavior
Support advertising and remarketing campaigns
You can disable cookies in your browser settings, but some site features may not work properly.
7. Third-Party Services
We may share limited data with trusted partners for:
Payment processing
Order fulfillment via shipping carriers
Website analytics (e.g., Google Analytics)
Customer service and marketing tools
All partners are bound by strict confidentiality agreements.
8. Children’s Privacy
Our website is intended for a general audience. We do not knowingly collect personal data from children under 13. If such data is found, it will be deleted immediately.
9. Updates to Policy
We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. The Last Updated date will indicate when revisions take effect.
10. Contact Information
Business Name: Shopexa LLC
Address: 225 W 16th St, New York, 10011
Phone: +1 (212) 255-5523
Email: support@shopexa.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST